Company: Bolt Technology GmbH
Role: Staff / Senior UX Researcher – Ride-Hailing Team
Location: Berlin (hybrid working model supported)
Status: Actively hiring, visa sponsorship possible depending on location
🎯 Overview
Bolt, a global mobility company operating in over 50 countries, is looking for an experienced UX researcher to lead strategic research for its ride-hailing products. The role requires balancing user-centered insight with business goals and influencing product decisions at scale.
Note: Visa sponsorship for Berlin roles is limited. Bolt often supports relocation to Tallinn (HQ in Estonia) if you’re outside Germany.
🧭 Key Responsibilities
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Lead and propose research projects to uncover new business opportunities across Bolt’s services
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Prioritize research agendas aligned with product leadership goals
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Present findings to cross-functional and executive teams, connecting user insights to strategic outcomes
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Develop research frameworks, personas, use cases, and service patterns for global rollout
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Mentor and empower designers and product managers to integrate user-centered approaches
👤 Candidate Profile
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At least 8 years of experience in mixed-method UX research, ideally in fast-paced international products
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Minimum 3 years leading research initiatives for an entire product area
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Strong ability to translate qualitative and quantitative data into measurable, business-driven insights
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Effective communicator adaptable across product, design, and leadership audiences
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Collaborative mindset with integrity, intelligence, and initiative
✅ Why Bolt?
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Influence mobility services used by over 200 million users in 500+ cities across 45+ countries
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Hybrid work flexibility with high-performance, cross-functional teams
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Competitive compensation including stock options, wellness programs, and growth opportunities
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Build user experience across global markets while working with smart, driven professionals
📄 Required Documents and Application Steps
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Update CV/Portfolio showcasing past UX research projects, especially global or multilingual studies
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Prepare an executive summary of a recent business-impacting user research project
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Apply via Bolt’s official career portal for the Staff UX Researcher (Ride-Hailing) role
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Highlight your willingness to relocate, research leadership experience, and strategic impact in your cover letter
📢 Pro Tips
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Clarify if you’re open to moving to Tallinn when mentioning location preferences
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Showcase how your research findings translated into real business results (e.g., increased user retention, revenue uplift, improved NPS)
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Demonstrate proficiency with mixed methods (surveys, interviews, usability testing, A/B testing)
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If you lack certain criteria, express your passion for the role—you may still be considered