Are you a proactive, client-focused professional looking to thrive in a dynamic, people-first organization? Do you have a passion for delivering excellence and want to be part of a team that drives real impact for global clients? If yes, then The Oxford Group, part of the City & Guilds family, is looking for someone like you to join their team as a Client Delivery Manager.
About The Oxford Group
The Oxford Group is a trusted part of the City & Guilds Group, with over 35 years of experience delivering transformational leadership, management, and talent development solutions. They work with some of the world’s leading organizations to help them build the skills, capabilities, and mindsets required for future success.
Their approach is flexible, human-centered, and evidence-based. With a deep commitment to diversity, inclusion, and continuous improvement, The Oxford Group empowers clients to meet their strategic goals through innovative learning solutions.
Job Location & Salary
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Location: Remote (within the UK), with some flexibility for hybrid working.
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Salary: £36,600 (national) or £39,900 (London weighting applied).
About the Role: Client Delivery Manager
The Client Delivery Manager plays a pivotal role in managing and supporting the end-to-end delivery of client learning and development projects. This position is perfect for someone early in their project or client delivery career—or someone experienced who’s looking for a more meaningful and collaborative work culture.
Key Responsibilities
As a Client Delivery Manager, your day-to-day duties will include:
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Project Coordination: Overseeing the full lifecycle of client learning projects from setup to delivery and evaluation.
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Client Communication: Acting as the key point of contact for clients during the delivery process, ensuring their needs are met with professionalism and empathy.
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Process Improvement: Collaborating with the Client Success Team to identify areas of improvement and implement changes for smoother operations and enhanced client satisfaction.
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Stakeholder Engagement: Coordinating internal teams and external stakeholders to ensure successful project outcomes.
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Reporting & Documentation: Keeping accurate project records, timelines, risk logs, and client updates.
Ideal Candidate Profile
This role suits someone who thrives in a structured yet flexible environment and loves working with people. While formal experience in client delivery or project management is helpful, your mindset and communication skills are what matter most.
✅ You’ll stand out if you have:
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Excellent verbal and written communication skills.
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Strong organizational skills and attention to detail.
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A proactive attitude with a solution-focused mindset.
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Confidence working with clients and managing multiple projects.
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An understanding of project delivery methodologies such as PRINCE2, Lean, Six Sigma, or Agile (not essential, but desirable).
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The ability to collaborate across departments and contribute to a psychologically safe and inclusive team environment.
Why Join The Oxford Group?
Working with The Oxford Group is more than just a job—it’s a chance to be part of a mission-driven team making a global impact. Here’s what makes them a top employer:
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🚀 Career Development: Opportunities for personal and professional growth within the City & Guilds Group.
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🌍 Meaningful Work: Contribute to projects that empower organizations and transform lives through learning.
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🧠 Supportive Environment: Be part of a diverse team that values psychological safety, openness, and collaboration.
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💼 Flexible Working: Enjoy the benefits of remote work with the support of a hybrid team culture.
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🤝 Inclusive Culture: Committed to diversity, equity, and belonging at all levels of the business.
How to Apply
Ready to take the next step in your client delivery career? Visit the official job listing to learn more and submit your application.
Final Tips Before You Apply
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Tailor your CV to highlight client-facing experience, project coordination, and communication skills.
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Include any examples of working within structured processes or improving workflows.
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If you have experience with learning and development programs or leadership training, be sure to mention it.
Don’t miss this opportunity to join one of the UK’s most respected learning and development organizations. Apply now and help shape the future of professional education across industries!